Telephony

VoIP Support vs Vendor Technical Assistance vs System Administration Image

VoIP Support vs Vendor Technical Assistance vs System Administration

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Businesses should be clear on the differences between VoIP support, vendor technical assistance, and system administration. The word “support” is subject to interpretation. That’s why we’ll illuminate and contrast related activities and service offerings frequently conflated with VoIP support activities. Support and Vendor Technical Assistance are a few degrees apart in scope. VoIP administration is …

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The Tantrums Before Teams How Microsoft Teams Voice is Changing the Game Image

The Tantrums Before Teams: How Microsoft Teams Voice is Changing the Game

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Picture, if you will, a distant time in the past that has almost been forgotten. A time before Covid-19, War or socially distancing. We’re talking about the year 2017 — the year Microsoft released Microsoft Teams, its business communication platform.   And for many businesses, what was before Teams? Slack? Skype? Skype for Business? Google Hangouts? Maybe even… …

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How Microsoft Teams Can Benefit Your Organization Blog

How Microsoft Teams Can Benefit Your Organization

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In business, communication is everything. Even if you’re running a one-person outfit, you still need to collaborate with your clients and customers to deliver optimal outcomes. However, most small and medium-sized companies are composed of collaborative teams- and those teams need to be able to communicate and coordinate with maximum bandwidth and clarity. That’s where …

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3CX V18 Final Release

3CX V18: Connecting Teams & Customers – Faster, Better, More Efficiently

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The final version of 3CX V18 is here offering best in class audio quality, performance and reliability. With customer communication at the forefront, V18 provides an all-in-one integrated solution to communicate internally and connect with prospects – via voice, live chat or video. New 3CX Client and Desktop App With V18 we’ve improved the Web Client and …

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5G is coming

5G is coming!

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5G is the next generation follow up to 4G and like all previous generations, promises to make mobile communication faster and more reliable as more and more devices go online.  Although we have not yet fully maxed out the speed limits of 4G, networks are congested and stretched thin. 5G not only increases the speed …

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What your staff will need to work from home

What your staff will need to work from home

Leave a Comment / 3CX, Business, Cloud, Disaster & Backup Recovery, Hardware, Video Conferencing / By

At the office, everything employees need to get work done is provided by the company. They have their PCs, standard keyboards, mice, and perhaps headsets if they do lots of calls. However, circumstances like community quarantines during viral outbreaks may force you to have staff work from their homes. Question is, what hardware and software …

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4 reasons for slow mobile internet speeds

4 Reasons for Slow Mobile Internet Speeds on your Phone

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Have you ever gotten frustrated with your phone because the browser took more than five minutes to load? Before you start blaming your old phone, check out these four reasons that might be the cause of sluggish internet connection. Router location One simple yet overlooked reason why your WiFi-connected phone may be experiencing internet lag …

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