Posts Relating to Business such as Sales and Management
Artificial intelligence (AI) is a buzzword that inspires business owners yet also instils in them a sense of dread. More accurately described as “machine learning,” this exciting innovation is swiftly becoming an integral part of doing business. In fact, industry experts are predicting that by 2020, 85 percent of the interactions between corporate customer service …
Every company wants to get more business out of social media. But to most small- and medium-sized businesses, a social media strategy is limited to the most popular platforms. There are at least a dozen more options however, and we want to take some time to cover the best sites that you’re probably not using, …
The use of Business Intelligence technology in making business decisions is a relatively new small business trend. Business Intelligence software pulls information from a company’s raw data across the board so that enterprise owners and executives can make decisions for the future of the company. Read on to see how businesses can use Business Intelligence …
Business Intelligence Technology: Budgeting for the New Year Read More »
If you are a small to midsize business with more important things to do than monitor, manage and support all of your IT systems and users with full-time employees, you have more than likely outsourced this multifaceted, non-core operating responsibility to a Managed Services Provider or “MSP.” When you consider rising costs, increasing competition, growing …
The sceptic’s guide to the technology life cycle Read More »
Facebook is constantly working to improve communication between different parties. What started as a means to communicate socially is now used to improve communication at work, too, through Facebook at Work. After spending several years trying to find a way to turn FB into an enterprise solution, Facebook at Work will finally be launched today. …
Facebook at work releases enterprise messaging app Read More »
Starting a business is a big step for entrepreneurs in the IT industry. However, this comes with a myriad of challenges, most of which relate to capital and resources. Among them is the availability of proper equipment. The equipment used in a company determines how smoothly the business will run and must be up to …
For businesses of any size, getting on the first page of Google search results is important to drive traffic to the website. Although most search engine optimises will focus more on getting organic results, the limitation of this approach is that it only reaches users looking for a particular service and not your specific brand. …
Most people tend to think that the concept of VR (virtual reality) has a place with The Jetsons family, but not so much at the office — think again. Recently, more and more businesses are exploring ways they can mesh VR with daily business operations to possibly help benefit customer service and even employee satisfaction. …
Many small and mid-sized businesses waste valuable time and money interviewing multiple Managed Services Providers (MSP) without a strategy or budget in place. This puts way too much faith in the hope of formulating a plan after reviewing 5-10 different proposals from organisations not likely to be in the same service class. National IT providers …
A hunch may have a place in sports, detective work, or fortune telling, but for businesses, relying on gut-instinct can lead to disastrous outcomes. That’s why enterprise resource planning (ERP), customer relationship management (CRM), and business intelligence (BI) applications are gaining ground as organisations strive to make more data-driven management decisions. Having sound infrastructure pays …
As with all technology, trendy phrases come and go with the passing of every IT conference and newly released virus. And when dealing with cyber security, keeping up with them all can mean the survival — or demise — of a business. If you’re looking for a list of the industry’s most relevant cyber security …
Among all the new-fangled gizmos and whatchamacallits that pop up daily, hard drives remain a vital component for all types of computers. It’s completely normal to get a new one every couple of years, but with the overwhelming amount of choices available, a simple purchase becomes a difficult ordeal. Because we don’t have a tech …