Everybody is talking about the cloud, but the average business owner doesn’t really understand what that means. It’s the new and exciting thing, supposed to be super easy to use and inexpensive. However, it isn’t the answer to everyone’s problems, but that can be hard to understand when it comes so neatly packaged. After all, …
Moving to the Cloud and What That ACTUALLY Means Read More »
Did you know employee error accounts for more than a quarter of all company security breaches? Or that the average expense of a data breach is R36 million, globally? Experts say ransomware is expected to cost businesses R120 billion this year and that nearly 2 billion records were leaked in January 2022 alone. Hackers are improving …
Cybersecurity training: creating a more holistic business security plan Read More »
Learn how to determine the most effective ways for your employees to enhance the security of their email environment at work. What is email security, and why is it so crucial? To answer that, you must know that an overwhelming majority of company security breaches start with a phishing email. Phishing emails are just what …
Congratulations on making the switch to Multi IT & Telephony Solutions! The Strategic Solutions Team is delighted you committed, and we can’t wait to deliver on our promise to ignite your digital transformation. As technology is further integrated across your organisation, you develop increased operating leverage to deliver superior value to your clients. This will …
Your First Strategic Business Review: What to Expect Read More »
All Roads Lead to Software as a Service (SaaS) I’ve got good news for you. Over the next five to ten years, the IT world will change dramatically for small and midsize businesses (SMBs) as we know it. All of the core business software applications we use will be deployed by enterprise cloud vendors (ECVs) …
One Big Reason You’ll Need a NextGen MSP in the Future Read More »
When the Trust Factor Starts to Erode When trust is gone, all of your doubts seem to snowball into a never-ending stream of questions and complaints: Does anyone at my MSP know how to follow up via phone or email? Isn’t this the tenth time I’ve submitted a ticket about recurring issues with OneDrive? Where …
First Things First Let’s start with a quick definition of a term that sounds way too trendy to take seriously – until you dig a little deeper. If you’re like most people trying to leverage technology to grow your business and innovate, you probably get a little perturbed when something doesn’t function as intended. Have …
Five Ways Vendor Management Can Accelerate Your Digital Transformation Read More »
What changes and challenges are happening in your business? A number of factors inspire companies to analyse their IT support: office moves, sales growth, adding headcount, quality of service issues, data breaches, compliance concerns, lack of proactive guidance, or strategy. Are you getting a lot of user complaints? Working from home and using cloud applications …
4 IT Support Options: Insource vs Outsource vs Mixed Read More »
Not All MSP Onboardings Are Designed Equal If you’re reading this article about onboarding, you probably need someone with experience to empathize with your fears and provide clarity where there is confusion. Multi IT & Telephony Solutions have been in the managed services business for over 36 years and know exactly how you feel. Let …
The Truth About MSP Onboarding (A Checklist for Success) Read More »
Life is always full of surprises! Twists, turns, new opportunities. in the 36+ years of IT Service in South Africa, we have launched many new exciting product and service offerings. We have expanded to new cities in South Africa and had many great clients and partners join us along the way. 2022 is starting off …
Here are a few alarming findings from the Ponemon Institute that illustrate the importance of finding the right MSP: The 2020 average total cost of a data breach in Southern Africa is R80.64M. The average cost of a full data centre outage has increased by 30% since 2010. Two hundred eighty-two days is the average time to …
8 Key Considerations for Choosing a Managed Services Provider Read More »
Is Your IT A Smooth Ride in the Fastlane or Mostly Gridlock? Does the dialogue inside your head ever sound like this? Okay, why is this stupid machine updating now? Great, it’s locked up and I’ve got a Teams call in five minutes. No, it’s restarting. I’ve got zero time for this. So much for …