As seen with Apple’s AirPods, people today are quickly growing accustomed to wireless pairing between their smartphones and headphones. Of course, Google has been working on a solution of its own, and it has just made it to the market. What is Fast Pair? Fast Pair is Android’s new connectivity solution which uses Bluetooth technology …
Google has recently modified their search results to display ratings from review sites like Facebook and Yelp. While this may seem like a small change, it has actually made reviews more important than ever in terms of SEO. With the following tips, your company can shine in the Google search results. How Google changed search …
It is said that you never get a second chance at a first impression. When your customers call your business, what is their first impression? How many buttons do they need to press to answer the question they are asking? Do they get lost in the key pad maze of voice mail prompts and computerized …
How Do Your Customers Relate To Your Auto Attendant? Read More »
As the world’s most popular productivity suite, Microsoft Office tends to receive much attention from cybercriminals. Generally, hackers embed malware in authentic Office files to trick users into unleashing it onto their machines. However, the most recent exploit proves to be much more dangerous than any Office hack we’ve seen. What’s the new Office threat? …
You’ve heard of ransomware, denial-of-service attacks, and even phishing, but one hacking technique you may not have heard of is the KRACK exploit. This attack takes advantage of a vulnerability in WiFi networks, which puts any device with a wireless connection at risk. Here’s everything you need to know about KRACK. What is KRACK? Simply …
Imagine yourself laying on a warm beach, cool breeze coming off the ocean, refreshing drink in hand. You’re soaking up the sun to get a “healthy” tan to show off when you get back home after vacation. Skin cancer isn’t on your mind. Heck, you’re not even worried about getting a sunburn. It won’t happen …
Modern IT systems are generating more data than ever before, and humans can’t keep up. Thankfully, certain tasks have already been offloaded to machines. Even better, Cisco may have a long-term solution to IT management complexities. Artificial intelligence (AI) and machine learning are extremely useful in helping us sift through massive amounts of information, and …
Lack of storage space is something we all have to deal with at some point. You’ll be forced to delete some seemingly unnecessary files, only to find out that you actually needed them later. What would you do? Dropbox offers a quick fix with its new Professional plan. Read on to learn more. Stop worrying …
No matter who they are, people today expect Wi-Fi access when they’re guests of your office. Setting up your Wi-Fi the wrong way can create a tedious experience for them and even expose your confidential information. So what’s the right way to do it? Never give guests access to your primary Wi-Fi While giving guests …
“Penny wise, pound foolish.” This British saying has endured through time because its wisdom holds true even today – particularly when it comes to technology. Nothing kills the bottom line like downtime. Often, downtime is easily prevented but, someone along the way decided to “save money” instead. Like the business owner who hired his brother-in-law …
As a convenient cloud solution, Office 365 boasts nearly 30 million users. But that’s nothing compared to licensed versions of Microsoft’s productivity suite, which have more than one billion users. Office 2019 was announced in September and it will mean big changes for businesses that want simpler versions of Word, PowerPoint, Excel and more. Microsoft …
In 2003, a manager at the National Institute of Standards and Technology (NIST) authored a document on password best practices for businesses, federal agencies, and academic institutions. Now retired, the author admits that his document was misguided. Find out why and what great passwords are made of. The problem The issue isn’t necessarily that NIST …