Author name: Craig

Beyond SolarWinds 7 Next Steps for Business Cybersecurity Image

Beyond SolarWinds: 7 Next Steps for Business Cybersecurity

1 Comment / Securities / By

What is SolarWinds, and why is it making headlines? It was recently revealed that SolarWinds, a prominent software company, experienced a major cybersecurity breach that impacted multiple high-level targets like Microsoft and multiple U.S. government agencies. The decision to attack a company that, among other products, sells remote monitoring software was like setting a bomb: waiting until the right moment, the shrapnel hit many targets …

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The Tantrums Before Teams How Microsoft Teams Voice is Changing the Game Image

The Tantrums Before Teams: How Microsoft Teams Voice is Changing the Game

Leave a Comment / Microsoft, Office 365, Telephony, VoIP / By

Picture, if you will, a distant time in the past that has almost been forgotten. A time before Covid-19, War or socially distancing. We’re talking about the year 2017 — the year Microsoft released Microsoft Teams, its business communication platform.   And for many businesses, what was before Teams? Slack? Skype? Skype for Business? Google Hangouts? Maybe even… …

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Our IT Services: Reviewing the Top 22 Frequently Asked Questions

Our IT Services: Reviewing the Top 22 Frequently Asked Questions

Leave a Comment / Business, Managed Services / By

We want to make evaluating our IT services less confusing, so we’ve assembled a quick review of our top 22 frequently asked questions. Perhaps you’ve already spoken with MULTi IT and want to do some research before our follow-up conversation. We created these FAQs to prioritise the mutual discovery process. Once these basics are out …

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Cyber Security Defence

Leave a Comment / Patch Management, Securities, Web / By

During the week, the IT industry has been scrambling to answer questions regarding several patches that address vulnerabilities. These vulnerabilities allow a hacker to send communication packets to a remote Windows 10 or Windows Server 2019 operating system and potentially gain control over the device. This patch is critical and necessary to defend against attacks that …

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6 Reasons More Businesses Are Relying On IT Consulting Services Image

6 Reasons More Businesses Are Relying On IT Consulting Services

Leave a Comment / Business, Managed Services, SaaS, Technology / By

IT consultations aren’t  just for the “big guys.” Start-ups and small businesses can benefit, as well. IT consultations can go far beyond simply providing technology information. The right consultant can help you lay out a roadmap for future upgrades, increase your employees’ productivity, avoid dangerous security pitfalls that could tank your company, provide data storage …

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A SOC 2 Type 2 Compliant and NIST CSF Knowledgeable IT MSP Offers Peace of Mind Image

A SOC 2 Type 2 Compliant and NIST CSF Knowledgeable IT MSP Offers Peace of Mind

Leave a Comment / Business, Managed Services, Securities / By

Businesses often invest in outsourcing tasks that could leave their data vulnerable in a risk-heavy online landscape. To add some perspective, Fortunly recently shared that experts anticipate the global IT outsourcing market might grow by $98 billion by 2024. IT managed service providers (MSPs) have become invaluable partners in keeping systems, networks, and cloud hosting tasks running …

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COVID-19 Scams? Make Sure Your Remote Employees Know About The Danger

Leave a Comment / Anti-Virus, Securities, Web / By

Worried about COVID-19 scams again? Managing your remote employees through the coronavirus pandemic means more than keeping them productive – they have to be secure as well. Do you know what cybercrime scams you have to be aware of right now? It’s a dangerous time right now. Cybercriminals are taking advantage of the confusion and …

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Protecting Your Business – Data Security FAQ

Leave a Comment / Anti-Virus, Disaster & Backup Recovery, Securities / By

As one of Southern Africa’s leading managed IT service providers, we hear a lot of questions and concerns about data security – and rightfully so. Data security is critical to business operations, but many business owners overlook this potentially dangerous facet of their business. What happens if your security is breached? What if disaster strikes …

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How To Lead An IT Emergency Room

Leave a Comment / Managed Services / By

“Align yourself with the client, because truly you are on the same team.” Jamie is the Service Manager here at MULTi IT & Telephony Solutions. He is an experienced IT Manager with a demonstrated history of working in the information technology and services industry. Skilled in technology management, Helpdesk operations, operational planning, IT service management and IT …

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