As many of you know, Multi IT & Telephony Solution is a long-term devotee of Gino Wickman’s “Traction.” This Entrepreneurial Operating System (“EOS”) helps you predict the 5 most common frustrations every entrepreneur and organization are bound to face: A lack of control over your time, the market or your company. Frustration with your people, …
It’s Time To Get Traction With Your People, People! Read More »
5G is the next generation follow up to 4G and like all previous generations, promises to make mobile communication faster and more reliable as more and more devices go online. Although we have not yet fully maxed out the speed limits of 4G, networks are congested and stretched thin. 5G not only increases the speed …
Most of the civilised world is on the Internet every day – businesses large and small, governments, educators, adults, children and, unfortunately, criminals. The Internet may seem like a world without boundaries allowing us to find just about any kind of information, learn about other cultures, conduct business across the globe and even socialize with …
The upcoming holidays are like the Christmas of cyber-crime. Many of us our experiencing the joys of the season and may be less inclined to keep our guards up. Crooks know this and respond by bringing their A game. Here are some key areas of concerns as well as a few tips to avoid getting …
80 percent of hacking related breaches leveraged either stolen passwords or weak, guessable passwords. The thing is, about 76 percent of people use the same or a similar password for most, if not all, websites. Which means if an employee has their personal life hacked, your organization could be compromised in a matter of minutes. …
Why You Could be Hacked Right Now and Not Know It Read More »
#1 It’s Not A Technology Problem. It’s A People Problem When it comes to security, your organisation is very similar to a house. For protection, you have doors, locks, windows and fences. To detect threats, you have alarms, motion detectors, monitoring and crime watch. To respond to threats, you might have a dog, a gun, …
In the beginning, the cloud was a scary, uncharted territory. Non-profits had concerns about how safe information was in the cloud or whether cloud systems were reliable. Faced with changing their IT financial model to operational expenses instead of their typical capital outlays and their concerns about employee adoption and training, many non-profits opted to …
The European Union’s General Data Protection Regulation, better known as GDPR, swung into full enforcement May 25, 2018. It was enacted to offer certain protections to EU citizens regarding their personal information. Though it was passed two years ago, SMBs and corporations without an international business model largely ignored it until the enforcement went into …
Yes, GDPR Can Affect You – Here’s What You Need to Know Read More »
Non-profits are vital to thriving communities. Big cities, small towns, and neighbourhoods depend upon non-profits to provide much-needed services to residents. And, like their for-profit counterparts, non-profit organizations face big challenges when it comes to how they operate and how successful they are. The Council of Non-profits lists implementing strategy as one of the top five …
Does Your IT Provider Help You Implement Strategy? Read More »
Nonprofit organizations face many challenges when it comes to technology including restricted budgets and limited in-house IT resources. This makes it difficult to own, implement, manage and leverage mission-critical technology. Gartner Group reports that businesses spend an average of 2.3% of annual revenues on IT. Regardless of whether your tech budget is higher or lower …
Natural disasters and even mistakes by employees can bring your operations to a halt. No matter the reason, this downtime disrupts operations and reduces your profit. Even if your systems are up 99.99% of the time, that’s still more than a full day’s work over the course of a year. Technology should not dictate your productivity. Take control of …
The Real Solution to Downtime and Costly IT Repairs Read More »
It is said that you never get a second chance at a first impression. When your customers call your business, what is their first impression? How many buttons do they need to press to answer the question they are asking? Do they get lost in the key pad maze of voice mail prompts and computerized …
How Do Your Customers Relate To Your Auto Attendant? Read More »